Terms & Conditions
Welcome to Maid Service in Delhi, operated by Urmi Group. These terms and conditions outline the rules and regulations for the use of our website and home care services. By accessing this website and using our services, you accept and agree to comply with these terms and conditions. If you disagree with any part of these terms and conditions, you must not use our website or services.
1. Service Description:
Maid Service in Delhi offers a range of home care services, including part-time and full-time maid services, babysitting, elder care, patient care, and cooking services, among others. Our services are provided by skilled professionals trained to meet your specific needs and requirements.
2. Booking and Payments:
To book our services, you must submit a service request through our website or contact us directly. Upon receiving your request, we will confirm the availability of our services and provide you with a quote. Payment for services must be made in advance through our secure payment gateway. We accept various payment methods, including credit/debit cards, online transfers, and cash.
3. Service Terms:
- Service Duration: The duration of our services will be agreed upon at the time of booking and specified in the service agreement.
- Service Scope: The scope of our services will be determined based on your specific requirements and outlined in the service agreement.
- Service Amendments: Any amendments to the service schedule or scope must be communicated to us in advance and may be subject to additional charges.
- Service Cancellation: Cancellations must be made at least 24 hours before the scheduled service time. Cancellations made less than 24 hours in advance may be subject to cancellation fees.
4. Client Responsibilities:
As a client, you are responsible for:
- Providing accurate and complete information regarding your home care needs and preferences.
- Ensuring a safe and suitable working environment for our staff.
- Notifying us of any changes to your service requirements or schedule.
5. Staff Conduct:
Our staff are trained to provide professional and courteous service at all times. They are expected to:
- Arrive on time and properly equipped for their assigned tasks.
- Respect your privacy and property.
- Follow your instructions and adhere to any specific guidelines provided.
6. Liability and Indemnity:
While we take all reasonable precautions to ensure the safety and security of our clients and their property, Maid Service in Delhi and Urmi Group shall not be liable for any loss, damage, injury, or inconvenience arising from the use of our services, except in cases of willful misconduct or gross negligence.
7. Intellectual Property:
All content and materials provided on our website, including but not limited to text, graphics, logos, and images, are the property of Urmi Group and are protected by copyright laws. You may not reproduce, distribute, or use any content from our website without prior written consent.
8. Privacy Policy:
Your privacy is important to us. Please refer to our privacy policy for information on how we collect, use, and protect your personal data.
9. Governing Law and Disputes:
These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts in Delhi.
10. Amendments and Updates:
We reserve the right to amend or update these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms and conditions periodically for any updates or changes.
11. Contact Information:
If you have any questions or concerns about these terms and conditions, please contact us using the following information:
- Email: info@maidserviceindelhi.com
- Phone: +91 70114 69107
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms and conditions, please refrain from using our website and services.