Privacy Policy

Who We Are:

Company Name: Urmi Group
Website: maidserviceindelhi.com
Contact Information:

  • Phone: +91 70114 69107
  • Email: info@maidserviceindelhi.com
  • Address:  Shop No-2,1st Floor, Vikram Pradhan Market, Opposite of Ram Vihar Apartment, Nithari Village, Sector 31, Noida, Uttar Pradesh 201301

At Maid Service in Delhi, a subsidiary of Urmi Group, we are dedicated to protecting your privacy and ensuring the security of your personal data. This privacy policy outlines how we collect, use, and safeguard your personal information in compliance with Indian laws and regulations.

What Personal Data We Collect and Why We Collect It:

We collect personal data from users and site visitors to facilitate the provision of our home care services. The types of personal data we may collect include:

  • Name
  • Email Address
  • Phone Number
  • Address
  • Personal Account Preferences
  • Transactional Data, such as service bookings and payment information
  • Technical Data, such as information about cookies

We collect this data to:

  • Process service requests and bookings
  • Communicate with you regarding your home care needs and inquiries
  • Customize and personalize your service experience
  • Improve our services and website functionality
  • Comply with legal obligations, such as invoicing and tax requirements

Comments:

We do not collect any personal data through comments on our website.

Media:

Any media files uploaded by users, such as photos or documents related to service requests, are securely stored and accessed only by authorized personnel for the purpose of providing home care services.

Contact Forms:

If you submit a contact form on our website, we may collect your name, email address, phone number, and any other information you provide to better understand your home care needs and respond to your inquiries promptly.

Cookies:

Our website uses cookies to enhance your browsing experience and improve website functionality. Cookies are used to remember your preferences, such as language and location settings, and to track website traffic and user interactions. You can control and delete cookies through your browser settings.

Analytics:

We use Google Analytics to analyze website traffic and gather insights into user behavior and preferences. Google Analytics collects anonymized data, including IP addresses, browser types, and operating systems, to help us optimize our website and improve the user experience.

Who We Share Your Data With:

We do not share your personal data with any third-party providers unless necessary for the provision of our home care services or as required by Indian law. We may share data with partners, subcontractors, or service providers involved in delivering our services, such as caregivers and support staff, only to the extent necessary to fulfill our contractual obligations.

How Long We Retain Your Data:

We retain personal data collected or processed by the website for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by Indian law. We have established retention periods for different types of data, taking into account legal and regulatory requirements and industry best practices.

What Rights You Have Over Your Data:

You have the right to access, correct, or delete your personal data held by us. You may also request the restriction of processing or object to the processing of your data. To exercise these rights or for any privacy-related inquiries, please contact us using the contact information provided above.

Additional Information:

For commercial purposes and complex data processing activities, we implement technical and organizational measures to protect your data, including encryption, access controls, and regular security audits. We have procedures in place to respond to data breaches and comply with regulatory reporting requirements.

Contact Information:

For privacy-related concerns or inquiries, please contact us using the following method:

  • Email:  info@maidserviceindelhi.com

 

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